Public Offer Agreement

1.1. This public offer (the “Offer”) is the official proposal of SNATALIIA, L.L.C., a company registered under the laws of the State of Florida, USA (the “Provider”), to enter into an agreement for distance learning services.

1.2. The Offer is publicly available at https://totalblond.com. Reading its terms is mandatory before acceptance.

1.3. Acceptance of the Offer (payment for the course) constitutes the Client's (the “Customer”) full and unconditional agreement with its terms.

1.4. This agreement is concluded without signing a written copy and has full legal force.

2.1. “Course” — a distance learning program in hair coloring, including video lessons, presentations, learning materials and (where applicable) participation in online sessions.

2.2. “Platform” — an online service (website or messenger bot) through which access to the course is provided.

2.3. “Chat” — a private group or channel in a messenger (e.g., Telegram) to which Customers may be added for communication.

2.4. “Access” — an individual account or link that allows the use of Course materials.

3.1. The Provider undertakes to give the Customer access to the Course under the terms of this agreement.

3.2. The access period is defined by the description of the selected plan on the website.

4.1. Acceptance is made by paying for the selected Course in full.

4.2. From the moment of acceptance, the agreement is deemed concluded and binding.

5.1. Course prices are listed on the website.

5.2. Payment is made through payment services (Stripe, PayPal and others integrated with the website).

5.3. The Customer bears any bank or payment system fees and charges.

6.1. The agreement takes effect upon acceptance and remains in force until the end of the Course access period.

6.2. The Provider may amend the Offer by publishing a new version on the website. The new version applies to payments made after its publication.

7.1. The Customer may request a refund within 7 calendar days of payment if less than 20% of the Course has been accessed.

7.2. The request must be submitted in writing (scan or electronic form) and include: full name, email, payment date and proof of payment.

7.3. Refunds are issued within 14 business days using the original payment method.

7.4. No refund is possible after more than 20% of the Course has been completed.

8.1. The Provider undertakes to provide access to the Course on time.

8.2. The Provider may remove the Customer from the chat or restrict access for violating the rules (Appendix No. 1). In this case, no refund is issued.

8.3. The Customer undertakes to use the materials for personal learning only. Sharing them with third parties is prohibited.

9.1. All Course materials belong to the Provider.

9.2. Copying, distributing, publishing, screen recording, or photo/video capture of the materials without the Provider's consent is prohibited.

9.3. Copyright infringement results in termination of access without refund and possible recovery of damages.

10.1. The Provider is not liable for technical failures on the Customer's side.

10.2. The Provider does not guarantee specific results from applying the knowledge.

10.3. In any case, the Provider's liability is limited to the amount actually paid by the Customer for the course.

11.1. The Customer consents to the processing of personal data in the USA in accordance with the Privacy Policy.

11.2. Data may be shared with payment systems and platform providers.

12.1. The parties are released from liability for failure to perform obligations due to force majeure (natural disasters, wars, epidemics, network failures).

13.1. The Customer may terminate the agreement by sending a notice to the Provider's email.

13.2. The Provider may terminate the agreement if the terms of use are violated.

13.3. Upon termination, refunds are possible only as set out in Section 7.

14.1. This agreement is governed by the laws of the State of Florida, USA.

14.2. Disputes shall be resolved in the courts of Miami-Dade County, Florida.

• SNATALIIA, LLC
• Address: 18620 Atlantic Blvd, Sunny Isles Beach, FL 33160, USA
• EIN/Tax ID: 99-1351413
• Email: nataliiasivko200884@gmail.com

Insults, advertising, spam and sharing third-party materials are prohibited.

For violating the rules, the Provider may remove the Customer from the chat/community without a refund.